About Us

Brighter Places is the new organisation developed from a merger between Solon South West and United Communities from 1 April 2021.

As the name suggests, our purpose is to bring together the best of the two associations and put residents at the heart of our services.

Over the first six months, the Board will be setting out our corporate vision and plans, but we will have three clear priorities from day 1:

Priority 1: Service Excellence

This priority represents our ambition to provide excellent service to our external and internal customers in everything we do. This includes the specific commitments to deliver an excellent service:

that meets the needs of our residents,
ensures our homes which are safe, comfortable which residents are proud to live in,
has a collaborative approach where residents, communities and colleagues work together to design our services.

Priority 2: Destination Employer

No organisation can achieve its vision and ambitions without the passion, creativity and energy of its colleagues. In order to be their best, colleagues need to be supported and inspired, and we have a clear commitment to create the right environment for our colleagues to succeed. We believe this will be delivered through the creation of a culture of openness, empowerment and accountability. We will invest in our colleagues' development and wellbeing, and in providing the best tools to enable everyone to deliver great services.

Priority 3: Growth

We are excited and ambitious for our future, and our ability to continue to grow as a business. We have the ambition to complete the delivery of 1,000 new homes by 2025 and are committed to ensure our new and existing homes are energy efficient and carbon neutral. As a community-based business, we will also thrive to work closely with our communities to develop the homes they need for the future.

The Values we hold as a new organisation are: