Brighter Places
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Keep up to date with all Solon related news...
You will have heard lots recently about high energy prices in the news and how we’re all likely to face rises in our household energy bills.
Thank you to all of our residents who attended our customer standards workshops to share their experiences.
We are closed on Thursday 30 September for a colleague conference. But don't worry, you can still report a routine repair or an emergency repair.
One of the ‘Customer Service Promises’ to you, as part of our merger, is to carry out a major overhaul of our repairs service this year. We’re pleased to tell you that this is well underway!
Thanks to residents and members of the Brighter Places team – including our friendly Dinosaur aka Housing Officer, Sonia Dalley – Green Close in Horfield is looking brighter after a successful litter-picking event.
We believe in and promote the right of every person to live their life free from harm and abuse. We also recognise that ‘safeguarding’ those at risk is everyone’s responsibility.
We’re well into summer and although the weather’s a bit hit and miss, there’s lots of activities to do and attractions to visit. Many are cheap or free and right on your doorstep!
We will be saying farewell to our repairs contractor, Novus Solution on the 5th August 2021, as we come to the end of our contract with them. From then – except for a small number of ongoing repairs - MD Group will provide an interim repairs service to our legacy Solon customers for the next 18 months.
The £20-per-week increase to Universal Credit, introduced by the Government in April 2020, to help struggling families, is set to be cut in October.
It’s estimated that 21 million people in the UK are no longer able to make ends meet, according to a Department of Works and Pensions' report.
On 19 July, many COVID-19 restrictions will be lifted across England. This is in line with ‘Step 4′ of the Governments’ road map out of lockdown.

As always, we continue to follow Government guidance and to review how we provide our services to ensure the health, safety and wellbeing of residents, colleagues, and contractors.
Adding our voice to celebrate and support Bristol Pride is an opportunity not to be missed, according to Brighter Places chief executive Anna Klimczak.
We continue to following Government guidance on lifting of restrictions and how this affects our services. And, we’re pleased to tell you that we are continuing to restart our Planned Programme of Works.

You can read the full details below.
Last year during our merger consultation we made a pledge to residents to create a ‘resident panel’ so that you can get involved in all that we do.
National Housing Federation tenant and resident invitation to meet the regulator on 15 July 2021.
We’re excited to announce the launch of our pioneering initiative to provide vital support for people in the communities we serve.

We're delighted to announce that our estate improvement budget is back for 2021. If you live in a Brighter Places block of flats, you can apply for a grant towards estate improvements.
Thanks to Bristol Noise and our Tenancy Impact Team, one Lockleaze resident has had help to maintain her garden.
Your first issue is landing in your inboxes soon!
As a new organisation, we need a new title for our printed resident newsletter (previously More+ for previous UC residents and MyPlace for previous Solon residents).
The Chief Executive of a new housing association has today publicly pledged a commitment to "building better futures" for thousands of people across Bristol and the surrounding areas.

Anna Klimczak, Chief Executive of Brighter Places, made the promise to residents of the 3,300 households it serves following today's (April 1) official launch of the housing association.
It's exciting times as we work towards our merger to create an ambitious new housing association for Bristol and surrounding areas in the spring.

Our new organisation is putting residents at the heart of everything we do. An important part of this is our Engagement Panel, set up to monitor how well we're doing, shape future services and discuss policies and plans.
We have been made aware that a new Covid scam has been reaching people. It is likely that there are/will be others similar to this case. 

Within our merger proposals we made some pledges to our residents. Working together, Solon and United Communities are already working to deliver these improvements for customers.

Part of this is individual support to help residents manage their tenancy and wellbeing, including finances, welfare benefits, employment and mental health via highly trained specialist staff in United Communities' Tenancy Impact Team.

This vital service is now available to all Solon residents.
News of a second lockdown across England is unsettling. We understand that you may be concerned about how this will affect the services that we provide you.
We're delighted to confirm that Keena Anderson and Fiona Lester have been appointed to join Solon's and United Communities' joint Board, adding the final pieces to the jigsaw.
Paul Ville is standing down as Chief Executive of Solon South West Housing after leading the organisation for 21 years. 
The number of consultation responses is increasing week by week as we enter the closing weeks of resident consultation on the proposed merger of Solon South West and United Communities.

To ensure that every resident that wants to respond is able to do so, we are extending the consultation period to 22 September.
Thousands of people across the South West of England are being invited to make their voices heard on the proposed merger of two housing associaions, Solon South West and United Communities.
Anxious families facing a summer struggling to feed young mouths in Bristol have been handed a "vital lifeline" by the city's Solon South West and United Communities housing associations.
In line with Government advice, we are able to start some non-urgent works ordered prior to lockdown. We continue to protect the health and safety of residents, staff and contractors.
The Government has recently published a letter to all social residents to provide information about the advice and support they are providing at the moment. 
Working together with United Communities, we have set up a £100,000 fund to help Bristol's community groups respond to the impact of the coronavirus pandemic.
A message from Solon's CEO, Paul Ville, about our service during lockdown and the potential merger with United Communities.
At Solon, we are concerned that during the lockdown period, some of our residents may feel isolated or become worried about paying bills or obtaining some of the basic household items. In order to prevent these concerns we have decided to try and contact all those residents that we feel would benefit from a phone call or some type of contact.

We have therefore initially identified around 800 residents who are elderly, infirm, may be in some need of support or simply would benefit from a call.
A message to all of Solon's stakeholders and partners.
With the continuing developments of COVID-19, Solon would like to advise residents and communities to protect themselves from catching and spreading the virus.

Read more about how this affects our services here.
Solon and United Communities have news!
 If you are experiencing problems finding employment or paying your rent - Future Bright is able to help! Future Bright offers FREE career coaching, training and support to help you improve your skills, boost your confidence and increase your pay. 
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Brighter Places, Eden House,
10 Eastgate Office Park, Eastgate Road, Bristol BS5 6XX

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