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Face to face visits

Come to our office to speak to someone in person or call us to arrange a home visit 

Assistance with language

If you need a translator, please let us know so we can arrange it, either face to face or over the phone using language line.


There is disabled access at the Solon office - please ring the bell at pavement level for assistance.

We have a zero tolerance policy of abuse to staff, so please treat us with care and respect!

Contact Rackfield House

Contact Us

Our office is still closed to the public. If you would like to meet with us, please e-mail or call us first. Thank you!

1 Newfoundland Court,
St Paul Street,

Office Working Hours

Monday 8.30am - 5pm
Tuesday 8.30am - 5pm
Wednesday 8.30am - 5pm
Thursday 8.30am - 5pm
Friday 8.30am - 5pm

General enquiries

Main office: 0117 924 4071

E-mail: solon@solonswha.co.uk

Maintenance line

Maintenance telephone line: 0117 916 7777

Text: 07712670228

WhatsApp: 07712 670228


Emergency Out of Hours

General repairs (incl. electrical heating): Novus -- 0117 938 6899

Gas heating/hot water: Gregor Heating -- 0117 947 9034

Issue or fault with a fire alarm system: Ashton Electrical -- 07831 281037


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1, Newfoundland Court, St Paul Street, Bristol BS2 8AN
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